Operations Manager

Operations Manager

18 Reasons

Location: San Francisco, CA (Hybrid)
Status: Full-Time, Exempt
Salary: $86,000–$94,000 annually

 

About 18 Reasons

 

18 Reasons is a nonprofit dedicated to increasing food security through the power of home cooking. Through cooking classes, nutrition education, and community programs, the organization empowers individuals and families with the confidence and skills to buy, cook, and enjoy healthy food every day while advancing equity, belonging, and community well-being.

 

Position Summary

 

The Operations Manager is a key leader responsible for strengthening organizational systems across finance, human resources, compliance, and operations. Reporting to the Director of Operations, this position oversees day-to-day operational infrastructure, supervises the Assistant Operations Manager, and works across departments to improve efficiency, accountability, and compliance while supporting the organization's continued growth.

 

Key Responsibilities

 

Finance

 

• Lead monthly financial close activities and support financial reporting.

• Monitor budgets, expenses, and financial forecasts.

• Maintain internal financial controls and compliance processes.

• Support annual audit preparation and auditor requests.

• Manage grant spending, invoicing, and funder compliance.

• Oversee operational financial partnerships.

 

Human Resources

 

• Coordinate recruitment, hiring, onboarding, and offboarding.

• Administer employee and contractor documentation.

• Manage benefits administration and HR compliance.

• Track required training, certifications, and policy acknowledgments.

• Supervise and mentor the Assistant Operations Manager.

• Coordinate AmeriCorps VISTA onboarding and reporting.

 

Operations & Systems

 

• Develop and improve operational workflows.

• Strengthen compliance with grant and healthcare funding requirements.

• Identify opportunities to automate recurring processes.

• Partner with staff across departments to improve organizational effectiveness.

 

Organizational Culture

 

• Support organization-wide planning and policy development.

• Coordinate culture interviews and annual culture initiatives.

• Participate in staff development, committees, and learning events.

• Foster a collaborative, equitable, and growth-oriented workplace.

 

Qualifications

 

• 3–5 years of nonprofit or business operations experience.

• Experience in finance, human resources, and compliance management.

• Supervisory experience.

• Knowledge of nonprofit budgeting, grant management, and financial reporting.

• Experience with QuickBooks Online, Google Workspace, Salesforce, Asana, Gusto, Brex, or similar systems.

• Excellent organizational, project management, and communication skills.

• Ability to balance strategic thinking with hands-on execution.

• Commitment to food justice, equity, and community impact.

 

Compensation & Benefits

 

Salary: $86,000–$94,000 annually, based on experience.

 

Benefits include:

 

• 100% employer-paid medical, dental, and vision insurance

• IRA match up to 3%

• Four weeks of paid time off

• Twelve paid holidays

• Two weeks of paid office closures each year

• Employee discount at Bi-Rite Market

 

Reporting Relationship

 

Reports to the Director of Operations and supervises the Assistant Operations Manager.

 

Apply

 

Submit a resume and personalized cover letter to jobs@18reasons.org. Applications will be reviewed on a rolling basis.

 

18 Reasons is an Equal Opportunity Employer and encourages candidates from all backgrounds to apply, even if they do not meet every listed qualification.