Chief Financial Officer

Chief Financial Officer

Family Centers Inc.

 

About Family Centers Inc.

 

Family Centers is a private, nonprofit organization offering health, education and human service program to children, adults and families in Fairfield County. Our team includes 300 professionals and over 500+ trained volunteers collaborate to provide our communities with a wide range of responsive and innovative services. Through our comprehensive network of services, more than 23,000 children, adults, families and communities receive the care, encouragement and resources needed to realize their potential.

 

History

 

Family Centers has a rich history of serving communities throughout lower Fairfield County dating back to 1891 with the creation of the Stamford Family Welfare Society. Over the years, Family Centers has grown into one of the area’s leading and most trusted providers of human service and education programs.

 

Healthcare Programs

 

A healthy community is one that thrives. Family Centers’ extensive network of primary medical, dental and mental health programs—along with education and support services—breaks down the barriers associated with accessing quality health care and empowers residents to make their communities stronger.

 

Education and Human Service Programs

 

Family Centers offers families a two-generational approach to closing the Opportunity Gap by addressing the needs of children, adults and families. Through a broad array of education and human service programs—including early childhood education, adult and family literacy, job training and financial coaching, and family supports—we empower community members to overcome barriers, achieve stability and build brighter futures.

 

Mission, Vision and Values

 

Our Mission: Partnering with children, adults, families and communities to realize the power of

their potential.

 

Our Vision: Create a community that provides opportunity for all

 

Our Values: As a mission-driven organization dedicated to positive change and built on a

culture of care, trust and belonging, Family Centers believes in the dignity and value of every

human being. It inspires us to:

• Team with our clients to fulfill their goals and dreams

• Collaborate to deliver services that respectfully meet our client’s needs

• Advocate for a more equitable agency and community

 

For more information on Family Centers Inc., please visit our website.

 

The Opportunity

 

Family Centers, Inc. seeks a collaborative and empowering Chief Financial Officer (CFO), to provide financial expertise and help shape the future of our mission-driven work. This is an excellent opportunity to join a storied organization and collaborate with its stakeholders to play a pivotal role in safeguarding the organization’s financial health and sustainability, enabling us to expand our reach and deepen our impact in the community.

 

The CFO will oversee all financial operations, direct the agency’s fiscal strategy, and provide leadership to a finance team of approximately 12 FTEs. As a member of the Executive Team, the CFO reports directly to the CEO and works closely with the Finance Committee of the Board of Directors.

 

Serving as a key strategic partner, the CFO provides critical insights into organizational performance, leads enterprise-wide budgeting and forecasting, and ensures compliance with regulatory, accounting, and fiduciary standards. This position requires a visionary yet detail-oriented leader with strong organizational and team leadership skills, and deep expertise in financial management, revenue cycle optimization, and operational accounting in a mission-driven environment.

 

Key Responsibilities

 

Financial Reporting & Analysis:

 

• Accurately account for the agency’s operations, assets, liabilities and investments

• Ensure timely tax returns/filings including 990, periodic tax exemption filings, etc.

• Present monthly and annual financial reporting to the Board and internal constituents

• Maximize revenues, with emphasis on health care and contract service fee billing

• Manage the revenue cycle and review accounts receivables and billings; enhance the process to optimize cash flow

• Ensure adherence to all local, state, federal and private funder regulations/requirements

• Manage accounting policies and procedures, recommending updates as necessary for changed regulations, particularly HRSA

• Oversee annual audits of the financial statements, 403(b) plan and workers compensation

 

Budgeting & Forecasting:

 

• Direct the annual budgeting process, interfacing with department heads to develop budgets that align with Family Centers’ financial goals in supporting 30 service delivery areas

• Compile annual budgets and periodic forecasts for the agency’s approximately 30 service delivery areas

• Monitor actual performance against budget, providing guidance on how to correct or capitalize on variances

• Prepare financial forecasts and projections, identifying risks and opportunities

 

Internal Controls & Compliance:

 

• Oversee the development, automation, and implementation of systems and internal controls to ensure compliance with accounting standards and improve efficiencies

• Ensure compliance with federal, state, and local regulations, as well as any industry-specific guidelines

 

Financial Strategy & Advisory:

 

• Manage to the agency’s three-year strategic plan and other agency visioning/initiatives (e.g., how to forecast/size new program opportunities)

• Partner with and provide strategic advice to CEO and senior management on financial decisions, including capital investment, assets, cost reduction, and risk management

• Enhance financial literacy within the organization, particularly as new leaders develop

• Promote improved fiscal health for the agency and sound procedures to safeguard cash and other financial assets

 

Other:

 

• Oversee the agency’s annual commercial insurance renewal, certificates of insurance, and any claims

 

Qualifications

 

• Master’s degree in relevant discipline preferred

• Minimum of 15 years’ proven experience overseeing a similarly sized organization’s finance function, including prior nonprofit

• Familiarity with state and federal grant requirements including single audits, reporting and compliance

• Stellar knowledge of revenue cycle management, insurance claim processing, and billing systems particularly Medicaid/Medicare

• Excellent analytical and accounting skills and a resourceful mindset

• Proven ability to multi-task, delegate effectively and project manage

• Track record of developing employees and proven ability to motivate staff for superior performance

• Experience in change management, business process redesign, and systems implementation

• Experience working with governing Board and associated subcommittees

• Versatility to see the big picture while also accurately managing details

• Ability to provide guidance on all accounting and GAAP related issues

• Exceptional listening and communication skills and an internal/external “customer service” orientation

• High level of commitment to professionalism and integrity

• Proactive, adaptable, and able to work under pressure

• Strong organizational and time-management skills

 

Preferred:

 

• CPA, CMA, or MBA

• Experience with MIP fund accounting software

 

Compensation and Benefits

 

Family Centers Inc. offers a competitive salary and benefits package for full-time employees. Salary for the role is currently anticipated to range from $195,000 to $215,000, commensurate with experience.

 

A suite of benefits including generous paid time off, medical, dental, vision, tax-free spending accounts, disability, life and AD&D insurance. Additional benefits include an employee assistance plan, pet insurance, critical accident and illness, wellness services, tuition assistance, and retirement savings. The opportunity to work for an employer consistently rated one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and a perfect 100 Encompass rating by Charity Navigator 10.

 

Family Centers is a United Way, Community Fund of Darien and New Canaan Community Foundation partner agency and is a member of the Connecticut Council of Family Service Agencies and the Alliance for Children and Families. The agency is accredited by the National Association for the Education of Young Children (NAEYC), The Joint Commission, licensed by the State of Connecticut Department of Public Health, and is a Department of Children and Families-licensed child psychology center.

 

Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.

 

Contact

 

DSG | Koya has been exclusively retained for this engagement, which is being led by Liz Lombard, Managing Director and Angie Sessoms, Managing Associate. Express interest in this role by filling out our Talent Profile or emailing the Angie Sessoms directly at asessoms@koyapartners.com. All inquiries and discussions are strictly confidential.

 

DSG | Koya is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

 

About DSG | Koya

 

DSG | Koya, a DSG Global company, is the nation’s premier search firm dedicated to mission-driven leadership. Since its founding in 2004, DSG | Koya has had an exclusive focus on mission-driven clients and was founded on the belief that the right leader can transform an organization and have a deep and measurable impact on our world. DSG | Koya works with nonprofits & NGOs, responsible businesses, and social enterprises in local communities and around the world.

 

DSG Global is consistently recognized by Forbes on its top 10 list of “America’s Best Executive Recruiting Firms” and is an industry leader in recruiting transformational leaders for a changing world. The firm is deliberately different in its approach, with best-in-class teams who have decades of experience in cultivating inclusive leaders, understanding the dimensions of diversity, and building equitable teams.

Learn more about DSG | Koya via the firm's website.